Getting Started with Your ConnectedFresh Dashboard: A Guide to Navigating Your New System

Getting Started with Your ConnectedFresh Dashboard: A Guide to Navigating Your New System

Welcome to ConnectedFresh!

This article will provide you with an overview of the different resources, tools, functions, and capabilities you may find useful as you use your dashboard. For more specific information into any piece of the dashboard, please click the link here.




Getting Started with the Main Components

There are three main viewpoints you may have access to within your dashboard
  1. Enterprise View
  2. Location View
  3. Sensor View
If you have enterprise administrative access, you will be able to view information for your entire organization, then down to a single location, and finally a specific sensor. If you only have access to the location view, you will find yourself being able to look at only location-specific information and also specific sensor information.

Your main focus within the dashboard will be to monitor the health and safety of your products within your stores or restaurants. From the enterprise view within your dashboard, you will be able to see alarms at the top and also active alarms on the bottom right-hand side of your screen. From the location specific view, you can see sensor alarms on the right-hand side of your screen with all your active sensors.

For more specific content on using your dashboard, view these videos here:
  1. How to Understand Alarm Information from Your Sensors
  2. How to Filter Your Sensors by Alarm Status
  3. How to Filter Sensor Types
  4. How to Filter Location Specific Sensors at the Enterprise Dashboard View

Data Analysis Within Your Dashboard

The data collected from your given sensors will certainly prove valuable in understanding how your restaurant or store operates. You may find yourself looking to parse through the information collected, and your dashboard has many different ways you can do so. First, whether you are looking at the enterprise, location, or sensor view, you can easily export all sensor information using the  icon on the right-hand side of your screen. Using the graph on a specific sensor, you can click and drag to select a given time frame to best understand data within a certain time-window, and can export that information as well. 

Selecting a time-window (e.g., last 7 days, last quarter) can be done at the top of your screen. Whether you would like to access real-time or historical time frames, you can select various time periods that fit your needs.  

To better understand your data more specifically, refer to these videos
  1. How to Export Your Sensor's Data
  2. How to Filter a Sensor's Time Window
  3. How to Navigate the Location Map on Your Enterprise Level Dashboard

LINK TO How to Filter a Sensor's Time Window AND How to Export Your Sensor's Data AND How to Filter Sensor Types

Understanding Your Sensors

Ensuring you have the best knowledge of your sensors and how they work will help you have the smoothest process in your experience with ConnectedFresh. Looking within a specific sensor, you can see the signal strength and battery life on one side. Signal strength represents a sensor's strength of connectivity related to a gateway, measured using RSSI and on a scale from -120 to -60. At the bottom of the screen, you can adjust your given temperature thresholds for your alarm levels for each sensor. Additionally, you can change the name of the sensor and choose whether or not you would like to raise alarms or receive notifications. On the right side of the screen is where you can view your sensor's data and any active alarms at the bottom.

For more in-depth information on understanding your sensors, please view these videos below:
  1. How to Adjust a Sensor's Thresholds
  2. How to Understand Your Sensor's Signal Strength
  3. How to View Connection Status of Your Sensors & Gateways
  4. How to Change Your Sensor's Names
  5. How to Understand Alarms vs. Notifications

Managing Notification Preferences

Notifications are a big part of ensuring your sensor alarms are being processed and sent to you as quickly and efficiently as possible so you can take necessary action to prevent any loss. At the top of your screen, you will see a drop down menu where you can select Preferences. Within this page you can adjust the method of notifications you receive based on each alarm level on the right. The left-hand side is where you can choose to mute certain notifications, and also input a phone number to receive messages for that given account.

For further information, feel free to refer to these videos below:
  1. How to Manage your Notification Preferences
  2. How to Set Up Email and Phone Number Information
  3. How to Add and Remove Users

    Item Categories

    All Gateways                            All Sensors
    Temperature Sensors              Door Sensors
    Tracker Sensors                       Leak Detection Sensors