UG56 Gateway Cellular Connectivity Setup Guide (Pre-Configured LM1200 Modem)

This guide explains how to attach a pre-configured Netgear LM1200 LTE modem to a pre-configured Milesight UG56 LoRaWAN Gateway to provide cellular internet connectivity for ConnectedFresh deployments.

No SIM installation or software configuration is required. This is a plug-and-play setup.

Equipment Provided

• Milesight UG56 LoRaWAN Gateway (pre-configured by ConnectedFresh)

• Netgear LM1200 LTE Modem (SIM installed and pre-configured)

• Ethernet cable (Inside modem box)

• Power adapter (Inside modem box)

• Power adapter UG56 (Separate box)

Physical Connection

Modem to Gateway

• Ensure both devices are powered OFF.

• Connect an Ethernet cable from the LAN port of the LM1200 modem to the WAN/LAN port of the UG56 gateway.

• Power ON the LM1200 modem first.
  

  

  Use ONLY provided power adapters and power cable.

• Wait 1–2 minutes until LTE status light indicates connectivity.

• Power ON the UG56 gateway.
  

  

  Use ONLY provided power adapters and power cable.

Power Source

• Plug both devices into a reliable wall outlet.

• Avoid power strips shared with heavy machinery or refrigeration equipment.

Antenna Placement

Cellular Modem (LM1200)

• Two cellular antennas are provided for this modem
  

• Place near a window or open area for best cellular reception.
  

• Avoid metal enclosures or basements.

LoRaWAN Gateway (UG56)

• Mount antenna vertically for best sensor coverage.

• Keep away from large metal surfaces and electronic interference.

Mounting

• Secure both devices in a protected indoor location.

• Avoid exposure to water, heat, or vibration.

• Label cables clearly for maintenance.

Network Coverage

• Cellular connection is already configured.

• No Wi-Fi or Ethernet from the site is required.

• Verify LTE signal lights are stable before proceeding.

Testing

After installation:

• Allow up to 10 minutes for the gateway to appear online in the ConnectedFresh dashboard.

• Confirm sensor data is flowing correctly.

Troubleshooting

Gateway not online

• Confirm both devices have power.

• Check Ethernet cable connection between modem and gateway.

• Verify LTE signal indicator on LM1200 is active.

• Reboot modem first, then gateway.

Weak or unstable connection

• Move modem closer to a window.

• Avoid placing near electrical panels or thick concrete walls.

Support

If the gateway does not come online after following these steps, contact ConnectedFresh Support: 📧  support@connectedfresh.com. We will assist with verifying connectivity and device health.